Helpful Information About Working with Whole Child Therapy Services
Billing & Insurance
We are an in-network provider with most major insurance companies in the state of Washington. As an in-network provider, we accept the insurance company's negotiated rate as compensation for services provided. The client is responsible for all deductible costs, out-of-pocket costs, and co-pays. As a courtesy, we process all insurance claims. The following are the major insurances we accept. Please call for more details if your insurance is not listed.
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Regence Blue Shield
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Premera Blue Cross
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First Choice Health
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LifeWise Health Plan of Washington
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TriCare
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Cigna Health
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Aetna
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HMA
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Kaiser
Referrals: Physicians & Providers
For physician referrals, please review our process below and fax referral forms to 855-814-8815.
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Please provide signed orders for an evaluation for treatment.
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Our staff will verify insurance benefits.
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The parent or caregiver of the client will be reached by phone to schedule an intake.
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After the intake, the office scheduler will schedule an initial evaluation with the family.
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Based on the results of that evaluation, the evaluating therapist will recommend the frequency of services in a Plan of Care to be approved by the PCP.
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The therapist and office staff will assist the family with scheduling appointments.
Download, print, and fill out the Physician's Referral Form.
Frequently Asked Questions
What is your cancellation policy?
We know kids get sick and things come up and at times you have to cancel the last minute! As per our cancellation policy, we ask for a 24-hour notice. If last-minute cancellations happen repeatedly we will work with you to determine if another therapy time or teletherapy is a better fit. Cancellations made without at least 24-hour notice will be charged a fee.
Do you accept insurance?
We are in-network with several insurance companies. Please see our list above. If we are not contracted with your insurance company, we can help you work with your insurance company to get reimbursed for therapy services. Whole Child Therapy Services also accepts private pay clients.
Do I need a referral?
Yes, a referral is required before starting services at Whole Child Therapy Services. We’re happy to help guide you through the process if needed.
Can I drop off my child and come back when the session is over?
No, parents or caregivers are required to stay on site during the session. Your presence helps us create a safe, connected environment and supports the therapy process.
Can parents be in the session?
Yes, and in fact, we prefer it. Having parents in the session allows for real-time coaching and helps us support carryover into daily routines.
What does caregiver or parent coaching entail?
Parent coaching means you're encouraged to actively participate in sessions so you can learn how to engage your child in meaningful, natural ways that support their communication and growth at home.
What ages do you work with, and where are services provided?
Whole Child Therapy Services provides speech, language, and occupational therapy for children and teens, ages 0-18 years old. Our services are provided in our clinic-based setting in Tumwater. We are also offering services via telepractice. Contact us to learn more.
Does my child need occupational/speech-language therapy?
That can be a tough question for any parent or caretaker who is concerned about the development of their children. To help make this decision, our team will perform a comprehensive assessment to determine how your child's skills are developing and which areas your child might need some improvement. We are happy to discuss your concerns over the phone and help you determine if an evaluation and/or therapy should be considered.
What does neurodiversity-affirming mean?
A neurodiversity-affirming approach recognizes brain-based differences as just that—differences, not disorders. We don’t aim to “fix” children but to support them in being their authentic selves.