Frequently Asked Questions
Does my child need occupational/speech-language therapy?
That can be a tough question for any parent or caretaker who is concerned about the development of their children. To help make this decision, our team will perform a comprehensive assessment to determine how your child's skills are developing and which areas your child might need some improvement. We are happy to discuss your concerns over the phone and help you determine if an evaluation and/or therapy should be considered.
What is your cancellation policy?
We know kids get sick and things come up and at times you have to cancel the last minute! As per our cancellation policy, we ask for 24-hour notice. If last-minute cancellations happen repeatedly we will work with you to determine if another therapy time or teletherapy is a better fit. Cancellations made without at least 24-hour notice will be charged a 50$ fee.
Do you accept insurance?
We are in-network with several insurance companies. Please see our list here. If we are not contracted with your insurance company, we can help you work with your insurance company to get reimbursed for therapy services. Whole Child Therapy Services also accepts private pay clients.
What ages do you work with and where are services provided?
Whole Child Therapy Services provides speech, language, and occupational therapy for children and teens, ages 0-18 years old. Our services are provided in our clinic-based setting in Tumwater. We are also offering services via telepractice. Contact us to learn more.
How do you determine the frequency of therapy?
Our practice truly believes that since each child's challenges are unique, the frequency and duration of therapy should, therefore, match the need. Since 2014, Whole Child has committed to offering services delivery times ranging from 30 to 60-minute sessions at 1-3 times a week. Duration and frequency of services greatly vary based on multiple factors including availability, severity, and level of need. Research has shown that when the frequency is increased, skill acquisition, and generalization increases. This in turn decreases the chances of regression, slow progress towards functional and effective communication, and time spent in therapy.